What you will learn:
About Zed:
Z is a Saudi holding company, established in 2017 AD, aiming to enable the retail sector to enter the world of electronic retail in an easy and professional manner.
Interviewer:
Introduction
Types of customer service
Customer Service Team Tools Online Store
Practical application
Characteristics of a customer service employee
How do we serve the largest number at the lowest cost
The difference between customer service in online stores and in traditional stores
Conclusion: Customer service in the online store
Features of watching it in Zed Academy:
- You can subscribe to all different payment methods: “Apple Pay - Visa - Mada - MasterCard - Bank Transfer”
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